Terms and Conditions

Welcome to www.swig.nz

These terms and conditions outline the rules and regulations for the use of Swig Limited's Website and Online Store, located at http://www.swig.nz

By accessing this website we assume you accept these terms and conditions. Do not continue to use www.swig.nz if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of New Zealand. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we provide in your online shopping cart.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

A confirmation will be emailed to you at the email address you supply when you place your order.  You are responsible for ensuring that your contact details are correct.

Payment/Credit card security

We accept the following credit cards:

Visa & MasterCard

Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment

Shipping and delivery

You should expect to wait no more that 5 working days for a delivery within the Wanaka area. 

We deliver to your door on our next designated delivery day; currently we are delivering twice a week.

To follow up on an order or request a confirmation of delivery day contact us via email: Rachel@swig.nz

Returns

Swig Limited hopes that you will love your purchase. However, if for any reason you are not completely satisfied we are happy to offer a refund of all goods returned to us within seven days of your receipt of goods, provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund. Swig Limited shall not be responsible for any damage whatsoever caused in the event that the goods are stored incorrectly.

Please contact us by emailing Rachel@swig.nz and we will organise the return for you. Please provide full details of the customer order number and the goods which are being returned. On receipt of the returned goods we will give you a refund of the amount paid for the goods. Refunds will be made against the original form of tender. Please note that the return costs will not be reimbursed. To improve our service, please let us know the reason for returning any goods. Return the parcel to the following address:

Swig Limited, 8 Middle Peak Lane, Wanaka 9305

If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Cookies

We employ the use of cookies. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.

License

Unless otherwise stated, Swig Limited and/or its licensors own the intellectual property rights for all material on www.swig.nz. All intellectual property rights are reserved. You may access this from www.swig.nz for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from www.swig.nz

  • Sell, rent or sub-license material from www.swig.nz

  • Reproduce, duplicate or copy material from www.swig.nz

  • Redistribute content from www.swig.nz

This Agreement shall begin on the date hereof.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:

  • commonly-known consumer and/or business information sources;

  • dot.com community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Swig Limited; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Swig Limited. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Swig Limited's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

This web site provides general information about Swig Kombuchery and their products, services and interests. It is prepared for this sole purpose. Swig Limited reserves the right to change, delete or move any of the material on the website at any time without notice. Swig Limited shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the service. This includes viruses alleged to have been obtained from the service, your use of or reliance on the service or any of the information or material available on the service, regardless of the type of claim or the nature of the cause of action.

Contact information

Questions about the Terms and Conditions should be sent to us at Rachel@swig.nz